BEWARE YOU COULD BE SENT BACK A RETURN & CHARGED FOR AN ITEM THAT SOMEONE ELSE OWNED B4 U!! I’ve been shopping on SSENSE for years, but this experience has been incredibly disappointing. I bought a $600 dress, decided it wasn’t worth the price, and returned it after barely looking at it for a few seconds. Now they’re claiming I wore it and sent me a picture of a heavily stained dress. I had no idea the dress even had stains—if I had noticed, I would’ve immediately called customer service. I strongly believe the dress was previously worn, returned, and not properly inspected before being sold to me. They know someone owned this before me, I’m sure they have paper trail of it. But no one will admit an oversight and now they believe it was me. No one wants to put their guard down to say hmm maybe just maybe the person who ship this back before her did it.
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