TERRIBLE. i ordered moon boots off the app and they took my money very quickly then canceled my order hours later because of some mess about verification which could’ve been easily fixed. EVERY OTHER WEBSITE DOESN’T LET YOU SUBMIT PAYMENT WITHOUT PROPER VERIFICATION STEP TAKEN. and giving me the run around about my money. all the customer service reps are saying it takes 5 business days (this is actually the 6th business day) then they send me a receipt that says it takes up to 10 business days. i’ll never order anything else from them again and i advise everyone planning to shop with them to not do it. it’s INSANE how much you have to go through when you’re spending 210 of your own dollars and customer service is unhelpful! and yes i am an american shopper.