I purchased a sale item that was further reduced the following day. They were difficult and refused to credit the price difference. I feel it is totally unacceptable !I reached out to their customer service several times, and sent proof of price decrease as they requested. They still would not adjust the price difference. It has been beyond frustrating to deal with them. I have been a long time customer and will not ever purchase from them again!!! As a boutique owner I always take care of my clients and do the right thing. Totally unacceptable. It was one day after my purchase in line that the price was reduced. Shame on ssense !