St Martin Blue was very easy to use for villa reservation and airport transfer. The property was accurately represented in its advertisement. You were responsive to inquiries prior to travel. We will use your agency again. Although we didn't require concierge assistance with activities, Cheyenne was responsive to messages about transport and AC. Unfortunately, she didn't resolve AC issue. However, we do feel that St Martin Blue was well aware of an AC issue in the Mumbai master bedroom, but Cheyenne acted like our complaint was the first she heard about it. Apparently the AC needs some major repair. The AC would only cool to 25 C which was not comfortable enough for our guests to have a good sleep.