wow. i don't even know where to start with this company. i will start by saying i have spent over £300 in total of two dresses which both were not wearable! first dress that arrived, it was damaged because of poor delivery. no notification to say of arrival and was thrown over my gate without any card to let me know etc. no emails..spent 5 days sitting there for me to chase it up to be told! after opening it, it was damp. and for obvious reasons this was not going to be my wedding dress. i also tried it on for sizing reasons to see it was tight in areas after following the measurement guide..after contacting stacees they only offered me £40 back. for a dress i ordered from them and wouldn't even fully refund me! they wouldn't even offer a return service. but, i accepted and let it slide. giving them the benefit of the doubt, (regrettable now) i ordered a new dress. this one costing £200. the new dress arrives. with good communication. handed to me directly. good start. to open it up, not fitting me at all. this time using custom sizes. however the worst part and the only part that bothers me here isnt that i knew the sizing was going to be an issue (could be altered) the dress was not even as advertised! it was absolutely horrendous. the bust area was so poor that it shown the actual pads! i had big round white circular pads over my nipple area that it completed stud out! after yet again contacting stacees, i was furious then. they 'offered' to make me a new one with lining in the bust to hide it. being nervous on timescales for my wedding date i informed them i was getting married on the 29th april. and with their 15 days duration i was concerned they wouldnt fullfill my order in time. they assured me it would be made as a VIP order and it would arrive in time. so i accepted. guess what. today is 21st. date has gone and passed. and its still in production! i ordered this on the 2nd april so not only did they not fullfill my order, i spent £300 total with this company to not wear either of their dresses! after contacting them multiple times leading up to the date. they repeatedly ignored me and then told me they wouldnt be able to issue it in time. so i told them i want a FULL refund for this. what did they answer with? 30% refund! for a mistake THEY made (twice!) i am absolutely furious with this company. they are clearly a chinese based company who rely on bad sales with a small refund offer to make up their money. do that enough they are still making a good killing! i am not the only one who has had issues with this company either, my bridesmaids both had the exact same issues with sizing and again only got a partial refund. they are scammers. i would avoid this company like the plague. i will be making sure this review goes viral on every platform service i know!