DO NOT BUY FROM STACEES! Scam, fraud, lying company! All their pics are stock photos! Not of the actual dresses! And they have no available phone number!! Only a WhatsApp number which is invalid!! I ordered two dresses in the same color for an event. The first was clearly a different color, it looked silver not navy and had glitter falling off constantly. And it came wadded up inside out stuffed in a shipping bag! The second was the right color but was damaged. It had all the sequins and beads off one whole side. You could see beads and sequins all inside the bag! Their policy says satisfaction guaranteed and they will refund fully including shipping for color deviation or damage. I have communicated multiple times daily for over three weeks! You only get a response in the middle of the night! (Which I had a chat rep finally tell me it’s because they are not in UK as stated but all employees are in HONG KONG!! Then all they will ever say is the would give me 30% refund and keep the dresses because they would not likely arrive if I return them!! And IF I chose to return they would give me 70% minus the shipping of the dress once and IF they receive it!! They are a fraudulent company for sure!!
1 year ago
Stacee's has a
1.2
average rating
from
521
reviews
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