Please let me start by explaining my first order was dumped on my doorstep in a residential area. I contact Stacees who fobbed me off with offering me £30. I did however accept as I thought £30 was better than nothing and it was clear I was never going to get anything more, due to delivering a sob story about materials and running a business isn’t easy.
I then placed a second order of the same dress as I needed this for my best friends wedding. However they paused the dress from being shipped. When I contacted them and explained the time had passed and I no longer needed the dress. I was offered a full refund, as I hadn’t received the second dress.
Prior to this I had left a review about this company and suggested no one use them.
They emailed me asking me to take down my negative review and they will refund me in full on the orders.
Since the 17th May I have been chasing this refund daily as I’m over £200 out of pocket.
I done as they asked and removed my review however they then stopped replying to any of my messages. I did not receive a refund.
I have communicated with them explaining I will share my experience everywhere I can.
On here, TikTok, Twitter, Snapchat, Facebook, their site and this site and any other means of social media where I can raise my awareness about thieving companies.
This company should not be able to trade in the Uk and to protect other UK residents I will be going to trading standards and will have to apply to a small claims court for my loss.
I will not stop leaving reviews until my money is back. I stuck to their deal the first time and removed my review in order to get my money back.
That didn’t happen, so now on my terms no bad reviews will be deleted until my money is returned.
1 year ago
Stacee's has a
1.2
average rating
from
521
reviews
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