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Ashley
Fraud!!! I ordered 2 dresses, thinking I could try them both on and return the one that doesn’t fit. The dresses that showed up were shoved into a bag together. When I unpacked it, the color was off, the fit was weird, and they were so cheaply made. I could not wear either dress. I immediately tried to initiate a return, and I’ve been getting the run around for over 3 weeks. First they wanted a picture of myself in the dresses. I told them I’m not sending them pictures of my body. Then they offered me $60 to keep the dresses and sell them myself. They keep saying shipping is unstable, and risky, and they are doing me a favor. Now they are offering me 70% of my purchase price back, if I will pay them $60 to ship the dresses back. However they won’t respond to my emails any longer. Every day for the last 3 weeks, I’ve had to go into the virtual chat, and ask “Cassie” to have them respond to me. She tells me every day that she is urging them to respond. It should not require urging. Just be decent. They stole $305 dollars from me.
1 year ago
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