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STACEES
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Gill
1 review
AU
Rated 1 out of 5 stars
Never again
I ordered a custom made dress for my daughter's wedding & paid for it to be custom made. Had my measurements checked twice. The dress arrived & it was way too big & 3 inches shorter than what I had requested. I contacted support & showed them the evidence as requested.
John then offered to make me another dress for $50USD . I was Ok to do that thinking the 2nd dress would be perfect. But no, it arrived the same as the 1st dress length wise, still too short, but this time tight around the waiste.
My measurements never changed but here I was with 2 dresses that were different.
As the wedding was looming up, I again contacted John from support & was advised all replys will take 14 days but he did offer to make a 3rd dress. I declined the offer & let them know I will never ever buy from them again. My dresses cost me $380 AUD which is a huge amount of money.
I took the dresses to a dressmaker, another cost & she was able to add another layer onto the hem.
My argument is why have custom made if Stacees don't follow your measurements???
I will never buy from this lot again.
6 months ago
Stacee's has a
1.2
average rating
from
521
reviews
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