Really bad experience ordering from Stacees. The colour of the dress was completely wrong, it should have been a sage green with similar colored sequins, but what arrived was a lime/fluorescent green dress with bright gold sequins. It looked awful and my daughter was so disappointed and now has to find another dream for her school ball in one week. We don't have the money for another dress. When I queried it as soon as it arrived in the mail, Stacees just came back saying they could not see anything wrong with the 'tailor's finish' when it was clearly nothing to do with that. I sent clear pictures to show the massive discrepancy in colour and compared to their colour charts online, it was clear that we had been supplied with a "lime Green" dress rather that "Sage". They refused to refund us, then offered to make another dress (at our additional cost and shipping), then said don't send the other dress back as it will get lost in the mail??!!) This company is a joke and a compete rip-off. It appears that you are ordering from a reputable UK or USA site but the dresses are shipped from China and judging by the customer services replies I've had, they are China-based as well. Will obviously not ever order from Stacees again, I'm now over $250 out of pocket and have a dress that looks like it should be sent to the charity shop or the dress up box, with no offer of compensation from customer service. I just keep getting the same email back from various 'people' saying that I can pay to have another dress made...wouldn't touch them with a barge pole again, they need to read the room!! After several messages back and forwards going round in circles, I have not heard anything from them for several days..hence why I am posting this review as I feel I have given them a fair chance to rectify the situation but have heard nothing. Be aware, terrible after sales service, once they have your money it appears that they do not care! UPDATE: I have now been offered a $50 refund if I remove all of my negative reviews...NO CHANCE!! Judging by other reviews I'd never get the refund anyway.