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Sally Hunter
f I could give 0 stars I would ! If I could give 0 stars I would !! I bought an off the peg dress which when arrived did not fit . They advertise easy returns within 14 days . The dress arrived on 18th may and after 21 emails back and forth and them trying everything they can to not let me return the address !! I have been offered another dress at a lesser cost and told it would be £30 to ship the dress back . I don not want another dress and nor does it say anywhere in their return policy it is £30 shipping to return !! They said if I return it they would give me 75% refund . Again nowhere on their policy does it say you only get 75% refund . They make it up as they go along ! I have provided them with pictures of the dress as requested and still they are obstructing the return and trying to get me to sell the dress on a second hand website!! Do not use this company they do not stick to their return policy and now I am stuck with a dress I do not want and have tried in vain to return !! Absolutely terrible company avoid at all costs and I wish I had read the reviews before making my purchase . I am now left penniless and unable to afford to buy another dress for my 50th birthday . I am so upset !
5 months ago
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