DO NOT ORDER A DRESS FROM STACEE's! It is true this website is a scam. They claim the dresses are custom made but they are not. I ordered 3 dresses for my daughter's prom because the site stated "full refund within two weeks of shipping". The dresses took almost 10 days longer to arrive then originally quoted which left no time for alterations. They were grossly oversized! We ordered based on the sizing recommendation of the website and after measuring my daughter according to their specifications we ordered a size 4. I immediately tried to process a return and have been emailing back and forth for 2 full months now. They have asked for pictures which I sent, measurement's which I also sent twice, and drawings of the dresses. I have proved to them that the measurement of the dresses doesn't even match what is on the tag. They told me that "custom made, hand stitched dresses" have size variations and it should have been expected. In previous emails they stated that their hand made dresses rarely ever have size issues. I have two months worth of emailing back and forth and each time a different person responds and I receive a different excuse as to why they can not return the dresses or offer me my refund. They keep refusing to return and give me a refund because they state the dresses may not make it back to them and would have to incinerated anyway! Each time they offer me "compensation" to keep the dresses which at this point isn't even 50% of what I paid. I would highly recommend staying away from this website. At this point, I know if I returned the dresses they would never process my refund. I am offering to take 50% of what I paid at this point and hoping I make a little more reselling them. Save yourself the aggravation and stress and order from a different website. The dress material is very stiff and itchy and some of the seams on the dresses are not even straight. I am sure I will have a difficult time getting any amount of money selling them on my own and will have to take a loss on 3 dresses my daughter couldn't wear.
4 months ago
Stacee's has a
1.2
average rating
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521
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