I ordered a dress for my daughter’s wedding and I made sure I could return if not right. It came jammed inside out in a plastic 8 x 10 envelope. It was very thin and definitely not the right size. I immediately contacted them and thus began the 2 1/2 week email chain. They claimed there had to be a defect to be able to return it and then offered me 15 dollars for a 150 dollar dress! Then their suggestion was I try to sell it to recoup my loss. I then left a bad review and they offered me 25 dollars to remove the bad review. Do not purchase from them. The dress was terrible quality and there is no return policy.