I ordered a dress. When the dress arrived, it looked exactly like the picture, but upon inspection and trying the dress on, there were so many loose threads that the ruffles were coming off the dress. The bottom of the dress looks like a 4 year old cut the material. It was so uneven, that it looked awful. The material was so thin that the straps felt like they were going to tear which would cause the dress to fall down. The metal used on the fabric was too heavy for the material of the dress and they were constantly twisting. The company claims the dress was custom made, but I don\'t buy that. We never sent measurements. They gaslighted during the attempted return process. They asked for photos of the issues - I sent the max amount. The person responding to us from customer service, John, sent a stock photo and claimed the dress was not that way when it was shipped. I have never dealt with a more dishonest company who claims things are custom made then does not accept responsibility for the defective product produced. If this dress were to be worn as intended, to prom, the chances of a major wardrobe malfunction are exceeding high as the quality of the fabric is so thin and cheap. I WOULD STRONGLY ADVISE AGAINST PURCHASING FROM THIS RETAILER. YOU WILL NOT GET A QUALITY PRODUCT!