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Steph
After looking through all the dresses and picking my final choice for bridesmaid dresses I proceeded to make payment. At the billing page the payment was rejected as I made an error with the billing address - perfectly fine. However the payment came through pending on the bank account as two payments to two completely different companies - Unique Prom and Clothing Appare, even though Stacees had rejected the payment. Spoke with the lady on the online help chat who said this hasn’t happened before, suggested I tried again and then ended the chat. After an hour we have now sorted banks which included having to cancel the card for financial security. I will not be continuing my order with Stacee’s as I do not trust they are not sharing payment details.
5 years ago
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Stacee's has a 1.2 average rating from 521 reviews

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Alice, Customer Support

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