I bought a pocket projector and I received it after 16 days. I checked for the performance, it's not bright enough and not audible clearly. I asked them for return, then they started INTERROGATING me that it's out of return (14) days. When I told them that I received it late, then they started asking for picture & video. Their response is standard - "Since we didn't hear back from you, your ticket has been marked as resolved." IF YOU THINK TODAY IS GOOD DAY TO GET HEADACHE, WILLING TO DEAL WITH THEIR "SUPPORT TEAM" AND EVENTUALLY LOOSE $$$, THEN ONLY BUY FROM THEM. I REQUEST REVIEWS.IO TO 0 STARS AS AN OPTION TO PROVIDE FOR THESE GUYS.