The class content is useful and the topics are appealing, but it took weeks after my purchase to actually be able to access my class. I was starting to think I had been scammed. The support agents did eventually respond and were very nice, but did not seem to be able to address the issue in any sort of timely manner. A few days after I sent a message saying I was planning to dispute the charge with my credit card since I did not receive what I paid for, the classes were finally able to be accessed. In the past I have had no problem, so it could be an issue with staffing during the pandemic and I would give them a bit of leeway for that. However, at this point I would still hesitate to make another purchase personally, which is a bummer because I always enjoyed their class offerings in the past. So overall it was a highly stressful experience, but in the end now that I have the classes it was probably a good value for the money, just not a good enough value if you add in all my time sorting it out with them.