They asked me to send them all my personal documents, to video myself, short of dancing like a chicken, all to verify my new personal account and then they had the nerve to reject the documentation because each company worded my flat slightly differently and according to their address database and Starling also only offered one address option that was also slightly different, so there was bound to be a discrepancy which I explained via email. I cannot believe I wasted half my day like an idiot sending them document after rejected document. It's these types of online app services that are so dangerous and the people that work there are mindless robots, the managers are all the same and thee companies sleepwalk us into a data tyranny and them into bankruptcy because they're dumb and inflexible. They put all our data at risk whilst promoting themselves as secure and they cannot think like a human being and I'm seeing whole organisations being brought down because of data, app and IT worship stupidity like this.