Absolutely terribly bank to use especially for crypto. It’s been over 2 weeks they have put a hold on my money. It’s £1500 so not much. I have provided all screenshots to show where money came from (Binance) however they give no update and won’t release the money. All they keep saying is they are reviewing. Not sure what they are reviewing. Stay clear of this bank Just to add I did not buy crypto by using debit card. I transferred money from my binance to Starling. It’s been over 2 weeks and Starling have not given any clarity what is going on. Not sure how Starling can say they are protecting their customers by with holding customers money. Money has been held since the 30th of November. So to clarify as per Starling response I did not transfer money using bank transfer and not by debit card either. I transferred into Starling acc. To confirm I was not buying crypto but transferring money to my account If anyone finds this review useful please share it. These banks are just abusing their customers