WANTED TO INFORM STAYSURE OF A CHANGE OF MEDICATION. WAIT FOR LONG TIME BEFORE ANYONE ANSWWERS THE PHONE. THIS IS AFTER TRYING TO ALTER MY MEDICATIONS ON- LINE. INSTEAD OF GETTING TO THE NUB QUICKLY-I GOT LAYERS OF ENDLESS GUFF.EVENTUALLY GOT TO THE BIT WHERE THE PAYMENT OF £10 IS DUE FOR PAPERWORK AND THEN GOT LOST IN CONFUSION TRYING TO PAY IT . RANG OFF. SOMEONE RANG BACK AND PUT ME ON THE PHONE WAITING LIST AGAIN. AAAAAAAAAAARRRRRRGHHHHHHHHHHHHH ! BLOOD PRESSURE UP- BONKERS SYSTEM. CANNOT FACE TRYING AGAIN. STAYSURE HAVE GOT OUR MONEY UNTIL JULY. WILL NOT BE RENEWING THE POLICY. ALL COMPANIES ARE LIKE THIS KILLING THE OLDER FOLK OFF WITH STUPID SYSTEMS THAT GO ON AND ON AND ON AN ON!!!!!!