A DISGUSTING COMPANY. Yes very nice and easy to purchase the policy but a nightmare when you want to claim. Dont think if you claim you will receive any money from them or you are deluded. The call centre say anything and agree to whatever you say then they ignore you or even through the conversation they say they need to redirect to someone who is dealing with it and then put the phone down. They try all sorts if you are away not to pay saying the hospital you are at are not on their list so will not pay or tell you to move to one of the hospitals they prefer. If you do take up a policy then more fool you, just hope you have the money in your bank account or can right off the cost of whatever it is your claiming as they will find some excuse not to payout.