Steven Eagell Toyota at Chelmsford was a lovely experience. The staff (Ryan and Karen) were incredibly helpful, friendly and kind. I managed to mess up when I arrived and got my car a little stuck and Ryan went above and beyond his job to get it out for me. He was very helpful and knowledgeable about the car we were looking to buy and answered all our questions and was happy to chat to all 3 of us not just the main driver. Both him and Karen made us feel very welcome and I felt like they actually valued us as customers rather than that’s the car take it or leave it. Very very good service couldn’t have been looked after better.