Wish there was a zero star option,terrible customer service.
I ordered a canvas ,10 days later I received a shipping notification email,only when I clicked on the link there was no tracking number,after contacting customer support,I was told that they could not ship to my country and I could either supply UK address or have a refund. This is despite the website clearly stating that they shipped all sizes to my country.
I asked 4 times for a refund or an update on my refund without reply.
I opened a case with Paypal and they refunded within 2 hours.
It took 1o days to receive a shipping notification and another 2 for them to tell me they couldn't ship it,the canvas was for a present so I am extremely disappointed in the way this company handled my transaction.
6 years ago
Steven Brown Art has a
2.7
average rating
from
136
reviews
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