Extremely disappointed, this was my first experience with StockX and I had never heard great things prior but was desperate for the new console. Upon spending over $350 of retail price they also charged $100 for shipping and had, in a statement on their site, that their shipping “is fast and reliable a 5-7 day guarantee” which I had hoped was true seeing that they charged me $100 for it.
However, weeks go by and I find out “oh sorry we didn’t notify you but the original seller didn’t send your console, we will get you another seller.” After doing that I am now almost 30 days from the day I purchased and have no information, not on “my account” on their site nor from emails on the whereabouts of my console.
Just check reviews everyone. This is a scam. They claim they have “customer service” but I’m out close to a grand because I trusted a site that isn’t legit and doesn’t care as long as they have their money. Pandemic or not, other companies and businesses have notified their customers of shipping standards which I can empathize and be understanding of. However, There is no excuse for lying to your customers and over charging for services you cannot follow through on.
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