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Anonymous
I accidentally ordered the Retro 4 Lightning’s in a preschooler size. I tried to stop or change the order immediately after it was submitted. I couldn’t find a phone number anywhere for customer service. All they offer is a email address to which they don’t respond to at all whatsoever. Then i received my package via FedEx and it’s delivered completely OPEN! The box had been opened and the shoe box had been opened and the shoes had dirt and debris all over them! I tried to file a claim with FedEx but they tell me that there is a shipping agreement that you don’t even know about with them and StockX that’s doesn’t make them or stockx liable for the shoes! I also tried to email stock x and send them photos of the shoes but surprise surprise, NO RESPONSE! Worst customer service on the planet! I will NEVER order from stock x again! I’ll pay the extra $ to GOAT for that great customer service!!!
3 years ago
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StockX has a 1.8 average rating from 340 reviews

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