Dreadful experience with StockX. I was going to be away so rescheduled delivery through the delivery notification email/service provided to me through UPS (to protect the item). The rescheduled delivery never occurred prompting me to contact StockX customer services as the parcel seemed lost or at least stuck somewhere. StockX were very blunt and unhelpful due to their policy of not amending a delivery, refund and claim regarded as null and void, basically you've lost your money. Opened an investigation with UPS which highlighted it may have been delivered to a wrong address by StockX but the outcome could only be handled by StockX which as we know are unwilling at this point to help. Case is pending with my CC company to reverse the charge before seeking legal action. StockX are VERY unhelpful when things go wrong and clearly do not care about their customers. I will NOT be using their services again.
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