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Anonymous
I recently attempted to purchase a pair of Jordan 1 Travis Scott Mochas through StockX and, unfortunately, faced a series of frustrating challenges that have left me extremely disappointed. Initially, I was thrilled to secure these sneakers at an excellent price. However, my excitement quickly turned to dismay when the package never arrived at my doorstep. Despite no evidence of a delivery attempt—such as footage of a driver at my home—StockX has been uncooperative in resolving the issue. I was informed that because I supposedly wasn’t home to receive the delivery (a claim made without any proof of an attempt to deliver), they would not resend my purchase. This is particularly frustrating because there would have been someone available to sign for the package had any delivery attempt actually been made. Adding insult to injury, StockX is now asking me to pay an additional $400 if I wish to repurchase the shoes, insinuating that the original deal I received was too good and implying a preference to resell the sneakers at a higher price for their profit. This experience has thoroughly soured my view of StockX. Their lack of customer support and accountability is alarming, and it’s clear that their policies may not always favor fair customer treatment. As a result, I cannot recommend StockX to anyone looking to purchase sneakers, as the risk of a similar disappointing experience is too great. My advice is to consider alternative platforms that offer better reliability and customer service.
7 months ago
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StockX has a 1.8 average rating from 340 reviews

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