I’ve been selling and buying from StockX for quite sometime now. Unfortunately, After my most recent experience of buying myself a supreme helmet to add to the collection . I Am dumbfounded, how they sent me a helmet that has a completely damaged box. Please be aware collectors they have no customer service and you speak over email to 5/9 different people for the same issue. You get promises from one (cam) for a refund and then get another response from JD (rep) that a refund is not possible after a week of cams original email. Please address the matter of a seller check marks the box where it states the box is undamaged and then someone at stockx mishandles the box and tears the box of an item. Stockx should address the matter. And allow the customer to either get a refund or a replacement for an undamaged item.
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