The company froze my funds because of verification. I tried using their 24/7 chat and they always disconnected on their end randomly. I then called them as it got ridiculous submitting all the required documents. Some requests where silly but I did them as I wanted to be verified. It was sent to manual review and when they told me all the info looks good they dissapeared and sent a new agent starting from square 1. She had no idea what she was on about saying my document wasnt valid type to which she listed the document type and sure enough she listed what I sent. Completely ridiculous and their online help are NPCs they repeat dialogue like a bot and don't provide any useful information.