Gorgeous time piece. Very good quality feel and weight. Attractive and the price points are very appealing. Read the reviews 9n your specific selection I must state. I read reviews on multiple sites in regards to my specific model wrist watch. The large majority were very positive. A few stated an issue with the automatic pendulum piece coming apart. I only found 1 poor review of the customer service return process. This on searches of my specific model, however. To my great disappointment my watch broke exactly how the handful of reviews stated it would. Most reviews had a stellar rating and satisfaction, so I chalked the flaw up to a small percentage of watches sold. The return was unquestionably taken seriously and swift with providing a return label. However, it has been 2 weeks and I have no response. I chose to get a replacement rather than refund or repair. I am hoping the very few unsatisfactory customer service reviews won't apply to my situation. I only wore the watch 3 days and actually miss it though I have other wrist watches. SO PLEASE REPLACE MY WATCH QUICKLY.