The watch: I was pretty impressed with the Lineage 3935 I ordered from these guys. It's solid quality, looks fantastic, and is comfortable. People always comment on how nice it looks, and are then genuinely surprised when I tell them how much I paid. The service: It's worth mentioning that the shipping is both free and fast (I think I got my watch in just two days?) and they give you a free 2-year warranty on every watch you buy. This is my first purchase, so you'll have to go to another review if you want to know how the customer service is because I wouldn't know. The links: If you're not a patient person, do not try and remove links on your own, just take it to Macy's and have them do it for you. The pins are quite small and take considerable effort to remove. This, of course, is all fine by me. The band didn't have those arrows on the inside that make bands look cheap (imo), and I know that those pins aren't going anywhere unless I want them to. Overall: All in all, this was a f- wait, can I curse here? Eh-hmm, all in all, this was a great purchase, and I actually just ordered my wife the Lineage 3936 women's version to match. I'll be buying another Stuhrling for myself soon :)