I’m providing feedback to Severn Trent under the following submitted information but I did not use the Trust Pilot route as Trust Pilot’s systems wanted to harvest too much personal data from me when I went to the Severn Trent section (so not conducive to encouraging Reviewers) , but I do want to credit the two Severn Trent employees with my comments. So.. as follows Reference 13862181 Stephen Williams Andrew Starch On 27/11/24 Steve and Andy attended to check out and ‘deal with’ a sewage leakage issue in our street. They were professional and effective in what they did, and demonstrated a professional, civil, efficient, and friendly manner when interacting with myself and neighbours. It was refreshing to experience a positively effective service when there otherwise seems to be so much negativity about these days. Many thanks to you guys