I live in a Sun Communities trailer park, the park manager is very nice- she’s just doing her job. However, the corporate office is extremely negligent in returning calls. I have talked to a girl Desiree a couple times who assured me I’d receive a call back. I tried to reach them for a year- they never returned any of my calls or emails, but in October they wrote a certified letter in attempts to intimidate us, they claim the park manager even knocked on my door to try to get into contact with me. That is a lie- someone is always here unless it’s Sunday morning- if they knocked on my door on a Sunday morning, that would be inappropriate- so I’d like to know when they allegedly visited my home. I have all email correspondence- no replies from their corporate office. They continue to raise lot rent with no explanation - they’re not doing snow removal - it’s difficult to get out of the park in my SUV as we live on a hill… we own our trailer- and they try to nickel and dime any chance they get. They refuse to help me fix an issue with the website they use to process their rent payments and I’m incurring an extra $10 monthly fee for paying with CERTIFIED FUNDS. They’ve been nothing but uncooperative and have attempted to gas light me, when I have done NOTHING wrong. They claim my bank account bounced, I provided documentation from my bank proving 1)the funds were there on the date of the transaction 2) they never tried to take any money from my account - they removed the NSF fee, but my account is blocked from making my rent payment and they flat out REFUSE to do anything to help me! The property manager has tried her best to help me to no avail, so I reached out to corporate at least 10 times before they sent me a certified letter!