“The pools/spas were closed by the health department in our Florida Sun Community. According to the office we were missing safety equipment and the pools needed automatic feeders for the chemicals to meet pool standards. It was shared a long time ago the pool equipment needed updated but Sun has never done it. This could have all been done during the cold months, estimates obtained in advance so downtime was as little as possible etc. Now one of the most used amenities homeowners pay for are not available. Think twice before buying in one of their communities.”
“We took a big loss to get out from sun communities high lot rents. They have priced themselves out of the market and I hope people will move their units out of the communities and leave vacant lots. That is what happens when big greedy corporations take over.”
“My partner and I applied to move into a trailer here. We provided all the needed information and filled out an application. We were told no one was ahead of us in line and that we had provided everything needed and would great back from them shortly. After hearing nothing back for a week and a half, we called back to check the status of our application, just to be told someone came in after us and applied as well, and they decided to give it to the other person instead. When we tried to find out why, the lady who was helping us basically said they messed up handling our application and there is nothing they can do. Very unprofessional, with no real reason why we weren't approved just excuses.”
“My wife and I moved out of Colony in the Wood due to very poor maintenance and most residents being able to do what ever they wanted. Most homes are in poor condition and management does nothing about it. Sun Communities does not live up to their name.”
“Do not use this company. Had them cut down a tree at my home for several $$$, and this company did not advise me that I had to plant another tree. Now I am ready to sell my home and the permit cannot be closed until I plant a particular tree”
“I've owned a home at Sunlake for approximately one year. In that time the hot tub has been down more than it has worked. This time over a month down with no updates other than always waiting on parts or corporate approval. Sun is quick to take the rent but does not maintain all the amenities you pay for.”
“Our hot tub has been down for going on 5 weeks. When we call the office they say waiting on parts. Another person says waiting on corporate. The hot tub is down very frequently. They like to take your money but not spend it on amenities we pay for.”
“They are the slumlords of the manufacturing housing community here in Michigan. Lease property yearly prices go up yearly and the only amenity we get is trash removal. A riffraff that is allowed to lease property there don’t keep up there property which makes ours look bad. Currently paying over $8000 a year For set property and it keeps going up for no apparent reason operating cost my ass!”
“This is a very corrupt company. I would strongly warn anyone from working for them, let alone purchasing a home in one of their communities. I speak from experience on both fronts. I worked for them in Austin and was disgusted with how they treat employees. More importantly, I purchased a home in Fort Myers at a Sun Communities property. Even before Hurricane Ian, I was harassed by the maintenance manage M George. I had to pay a lawyer to get him off my back and since then have heard from a previous employee there that he has said he will never get fired because he has too much dirt on Tammy and Duffy ( manager and her partner who is an employee). Duffy told anyone who would listen, including me, that the park would be shut down after Hurricane Ian. Well the park is not shut down but it is very very very empty and still many of the facilities are not up and running. They have started charging people rent again despite not having a gym, a library, decent shower facilities, a common entertainment area, billiards tables, the list goes on. And yet they think it’s perfectly acceptable to charge us rent despite these things not being in place. They have changed all the rules which are too many to list in this forum. They constantly move the goal posts and cheat people and tell people lies. The place is a wreck and they are scrambling to get it back into place because the CEO apparently is coming to visit tomorrow. I was just there last week when I gifted my house to a friend disgusted with everything and didn’t care anymore about getting any money from my house. It was just such a disaster and still an eyesore over two years since Hurricane Ian. If they had told people the truth and people had kept their homes, the place might have some of the vibe it used to have but right now it’s just a souless, horrible place that even RV’s don’t want to park at.”
“Flooding issues Hurricane Ian and Milton. Yes they send in food and personnel to handle trees etc. Nobody addressing the flooding issues. Sun should be in contact with the town and Volusia county to correct this issue.”
“Theft,no maintainance times no water worst place to ever go.Refuse to give me a refund as they don't care about safety of senior citizen with disables.Retired Nurse.$250.00 is a lot living off fixed income.THEIVES all in RV park and operator aren't going to tell you about THIEVES.one lady had her golf cart stolen.”
“I watched this neighborhood for many years before helping my son purchase a place from a private owner. As many others have indicated the place looks great until you actually have to deal with anyone. The tanagers are all incompetent and we have been here thru 3 of them over the last 10 years. The contract is simply a money grab that never ends, they provide nothing, no requirements to give notices, information, or helpful advice on being a good resident and or owner.
Sun community should be ashamed of themselves, they had the opportunity to provide truly affordable housing and still make a profit… but it seems they like many are guided by Greed and lack of respect for others.
Smdh.”
“I wish I could give a lower review on Google, but 1 is the lowest I can give. I don't expect to hear from anyone because not one bone in my body believes anyone, including Valerie cares about anything other than money. You held my mom's property hostage, costing her thousands of dollars, and have the nerve to charge her for selling, wait, not selling her property. We tried to get permission from you to have a real realtor who would actually work rather than Joyce, who got paid to literally NOT DO ANYTHING in New Braunfels, TX. Her property was finally supposed to close today, but your incompetency continues, and the paperwork isn't done. Really? On top of that, despite the fact the person buying the property is paying CASH, you can't get her a check for six weeks? You are horrible people.”
“Steer clear of Sun Community for buying or renting! They seem to have a knack for ignoring their residents while hiking up lot prices annually. It's like they have a corporate office that doubles as a complaint black hole. Why not join the class action instead? It sounds like a much better use of your time! https://topclassactions.com/.../manufactured-home.../”
