If I could give them zero stars I could. I am a frequent shopper with Superbalist, and am currently extremely unhappy with the service. My parcel was supposed to be delivered yesterday, needless to say it wasn't. No one is able to tell me where my package is or when it will be delivered. I am going on leave in 3 days so I wont be able to get my package. I ordered well in advance, so there really is no excuse. It is very concerning that no one can tell me where my package is. This will be the last time my family and I buy from Superbalist, I had a whole Christmas list in my basket and deleted it, I will rather brave the malls then not get my items