Super Escapes must be the worst holiday company on the planet. I have done a long review on Trustpilot and I'm still waiting for a refund for my holiday that was booked Jan 2020 for December and cancelled due to Covid restrictions in November 2020. It was a fiasco in itself making the booking with them calling me back to try to get more money out of me. My booking was taken over by Broadway Travel, who were in business with them but have separated from Super Escapes since November 2020, within days of my cancellation. So, I'm still waiting for my refund, which is supposed to being processed within the next 14 days. I strongly advise anyone not to make any bookings with them. I'm surprised that they are still operating after all the complaints and underhand shady practices they use to get more out of people. I feel sorry for everyone that's experiencing difficulties trying to get refunds from them or have been fobbed off with inferior holidays to what they were expecting and promised. Shame on you Super Escapes for conning people who trusted you.