BEWARE!! Purchased a wowcher holiday deal, the destination was Pisa, checked the availability 10th May before I preceded to purchase. The lady was initially very helpful, however then came the extra charges for "better hotel and flight times". I said that I want the deal purchased. Spoke to Jack who got me Milan, 4 star hotel and good flight times. I did pay £88 per person more. Holiday confirmed and all was ok, but no confirmation email received. Approx 10 days later I called as not received flights or hotel voucher for my holiday. Customer Services is a joke and they are all liars! I have phoned every day for the last 10 days. Finally to them saying that your flights were not booked properly at the time of booking. Trying to give me a day earlier. My partner as booked hotel by airport. I said we cannot do. Then different agent said that they would give same dates slightly earlier flight back. I am not happy, I bought this for my partner birthday. They promised it would be to my email by 9pm last night. Guess what they haven't. I am going to the police and omnibus. I will contact credit card company too. They wanted the log in details for my ryanair so will complain to wowcher about the breach of GDPR and mis-sold holidays. I have been going aboard all my life and never come across show like it....Live and learn but definitely won't recommend and will no longer buy from wowcher. Beware and avoid!