Nothing but issues with this company. We ordered a Wowcher holiday and got directed to Super Escapes. After endless phone calls where I couldn't understand anyone there due to poor English we asked them just to sort a hotel local to us as we didn't trust them with Flights etc. We finally (after months of phone calls) managed to get confirmation of a hotel in York, which is local to us. The Double Tree Hilton. This is fine so we accepted. I left a couple of months but with the trip approaching, I rang the hotel to check the booking. Nothing has been made in my name and they do not recognize any of the information I was given. I'm now waiting for answers. I just want a refund if I'm honest. This has been the biggest con I've experienced.