Shortly after beginning the job, Superior Fence broke an irrigation pipe, causing flooding throughout my yard as well as the yards of both of my neighbors. When the HOA offered to send their people to fix the pipe, Superior fence declined and committed to fixing the pipe. The fence was left unfinished and in disarray as a result of the broken pipe. Four days later we had a hurricane. I contacted the owner of Superior fence for recommendations to secure the unfinished gate as well as the materials he left. He did not respond. Three days later, one week after starting the job and breaking the pipe, the pipe was still flooding my property and the fence was still unfinished. At this point I reached out to Superior Fence to fire them due to negligence and the unprofessionalism that we had experienced. The day we fired superior fence, we had a company come to fix the pipe. We had the VP of our HOA come out to asses the progress of the fence installation, and he was disgusted by the quality of work that had been done. They had used incorrect parts to build the fence and had attempted to make their own materials in some places. We have since hired another company to finish the fence install and fix the errors that Superior Fence made. We received a threatening email from Superior Fence demanding full payment for the job that has still not been completed. There has been no attempt by Superior Fence to finish the job or remedy the situation. We hired a professional to take over and finally there is a light at the end of this tunnel.