The app locked me out of my account and I decided to claim for a refund; also because the event dates had been postponed and I was unable to travel internationally to the location at the new dates. So 2 valid reasons to claim for a refund. AXS said they have no obligation to refund me anything and I should just resell my tickets. How can I do that, if I don't have access to my own account? I had to go through my bank and eventually got my money back this way, 9 months after the purchase.
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