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Willis Smith
I purchase tickets off AXS Tickets to the Frankie Vali concert here in Dallas for 12/2 for $602. Recently the concert was postponed. I was only interested for the concert at that date so I called last week to request a refund as that concert is no longer taking place. I was told I would receive an email with the status of that refund-no email received. I called back today @5:30 and spoke with a Diabolique (sp). I was told that due to it being postponed no refunds are being issued. I replied I am not interested in any other dates, I purchased tickets for that specific date. I asked to speak with her supervisor and was told she had none available. I informed her of my intent to file complaints on their business for theft of services and fraud-I paid for a concert that is not taking place and I want my money back in full
3 years ago
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