I'm disgusted with how AXS have treated my wife & I with our tickets for LeAnn Rimes' show tomorrow. We purchased tickets in Block 112 because I'm disabled. AXS have relocated us to Block A1, which isn't suitable, without bothering to inform us & we won't even be sitting together! 😡
I've checked online and the block we chose is still available, so it makes absolutely no sense that they've decided to relocate us. Even worse, the seats they've put us in are considerably cheaper than the tickets we purchased, yet no word of a refund for the difference.
When I contacted customer services, they sent a standard response that doesn't even start to address the issue. I replied to their ridiculous response (clearly a copy & paste exercise with my original email not being read) but now they're silent with no way to contact them because they don't have a phone line or complaints email.
The tickets are supposed to be sent 7-10 working days before the event but they've only arrived the day before.
This company treats people worse than dirt and doesn't give a damn!
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.