I bought 4 tickets for myself and my friends for an event on the 16th August 2024 in London. One friend couldn’t make it, so I sold the ticket the day before the festival through AXS’s ticket resale. I was told I would receive the money for the sale a week after the event. It is now 27th September and after supplying them personal information and dozens of emails, they still haven’t given me the money. I find it frustrating that big companies can take your money and just keep it for this amount of time. I sent them an email on the 23rd September and they havent even responded to that email yet.