I bought a hot tub advertised as a hydro jet. This is why I bid on the item, paid way over The odds for shipping and reading reviews this seems a scam to get more money. Anyway when I received the item firstly the pump and heater is missing. The hot tub is not a hydro jet just a normal air jet. I rang them today And what a bad customer service. On the defensive from the first minute. As I was trying to explain. The lady said if you Keep on Swearing I will put the phone down. I Asked when did she hear me swear. She Replied sorry i Thought you did. I do not swear even when I am in male company. So I would never swear on the phone And definitely not to a lady. Her attitude was very poor and just talked in a very defensive way. No customer service skills very very poor service Stay clear of this company