We brought 3 pallets of "end of line supermarket stock,large amount of new items, some damaged packaging, high re sell value" What I received was 3 pallets of completely damaged and used items. Items were actually labelled as returns or illegal stock. It all had to be disposed of. I tried to resolve the issue with supreme auctions and was given the usual "terms and conditions" response. I was then blocked by them swiftly. I was left with no option other than to file a County Court claim. Supreme auctions did respond to the claim but left everything until the last minute in terms of response time and didn't actually turn up to the hearing. They asked the judge to attend via video as they had got their dates wrong. This was granted. In court they attempted to use terms and conditions to get out of their liability. However, the law supercedes terms and conditions and your terms and conditions need to be fair despite what you write on your website. The judge found in my favour and awarded the price of the pallets, my van hire, labour costs, disposal costs and all court costs. Supreme auctions have finally paid this amount today after 6 weeks. By reading most of the other reviews, I am not the first and I will not be the last. This is quite clearly a company that has been able to get away with scamming people by hiding behind their terms and conditions. I urge all of you with the same experience to take this further as they need to be stopped. Please also bare in mind they are in the middle of waste transfer sites and this is most likely where their items are coming from. If you need any help or advice with this I am more than happy to help. My email is kellybennett238 at Gmail com I was unable to put my full email but it is written in words