Bought some tables, 1 turned up with no legs(not contesting this one as its a return), the other was ok but the third was supposed to be like number 2 but instead they sent different item(product number differs one imaged in the lot) and 2 boxes both contained the same items. I complained via email but they're too pig headed to listen instead citing their T&cs as their clearly not interested in retaining a customer!. Every other auction I have dealt with in the past has honoured the deal and allowed either return or have refunded me!, they try to hide behind their T&Cs but they're wrong!. I will contest this further through trading standards and the bank as its unacceptable.