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Anonymous
NO CAR,NO MONEY!!!!The car was rented… NO CAR,NO MONEY!!!!The car was rented from DoYouItaly.com. On arrival to “Treviso i Surprise car rentals “ office we were told that debit car is not acceptable for deposit and we can take car only when the insurance is paid off of 180eur, plus 3 days car rent did cost us 130eur separately. After we refused to buy insurance, we were offered to go outside and have good think about it, after few minutes when we made our mind we approached to manager, which was smoking outside, trying to clarify few questions we had , her reply was: don’t you see I am smoking, don’t disturb me… We called doyouitaly.com to help sort out the problem that accured on that time , we were explained that this is our own problem , that we don’t read payments terms and conditions and they can’t help us. We were left withour a car and without money that we paid. Therefore we had to wait 2 hours for a bus for our travel to Venice. Avoid SurPrice car rental and doyouitaly.com !!!
1 year ago
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surprice car rental has a 1.2 average rating from 476 reviews

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