I booked a car through Doyouitaly. When I arrived I wanted to pay with my mom's credit card because I didn't know this wasn't allowed (you should use the credit card that belongs to the person officially renting the car).
Nevertheless it is unacceptable that neither are they ready to accept cash, nor is it possible to pay for the booking with banking card, nor with my mom's credit card. UNLESS you pay 500EUR extra for an insurance (that I already had purchased on the website!!! I had paid 242 EUR), you cannot get the car.
In sum, they will accept the credit card with another name on it, if you're willing to pay 500 EUR extra!!! I tried to talk nicely , offer options, offer to change the booking to the name of the credit card holder and even to cancel it to rebook it or even to cancel it . They are robots (both Youdospain and Surprice car rental) that force you to use credit cards to rip you off and have control over you. NEVER AGAIN!
1 year ago
surprice car rental has a
1.2
average rating
from
476
reviews
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