I reserved a car in company "Surprice rent car" with automatic transmission for Lisbon trip in February (for June 1). I payed a deposit - 177 EUR. By the time I arrived (the flight was delayed) the car was gone. They could only offer a manual transmission car as a replacement, which I didn't feel safe to drive. I ended up renting a car at a different company and requested a refund of the deposit. The Guys (Customer Service) refused to refund me. Looks like it is their business style - to get money and provide no service.
6 months ago
surprice car rental has a
1.2
average rating
from
464
reviews
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