Terrible Experience - Avoid at All Costs! Rating: ☆☆☆☆☆ I recently had a profoundly disappointing experience with Surprice Car Rental, and I strongly advise others to avoid this company. We booked a car through DoYouItaly and paid a deposit of €156. Upon arrival, we were informed that our booking was canceled because we were supposedly late to pick up the car. To make matters worse, they demanded an additional €400 if we still wanted to get the car. This felt like a blatant attempt to scam us. When we contacted DoYouItaly for support, their response was shockingly unfriendly and dismissive. The representative told us it was our problem and sarcastically wished us a lovely holiday. This level of customer service is unacceptable. Surprice Car Rental has a 1-star rating for a reason. Their unprofessionalism and deceitful practices are unacceptable. Save yourself the hassle and choose a more reputable car rental company.